Reconnect the drive: Disconnect the WD Elements HDD from your computer and reconnect it using a different USB port.Ĭheck Disk Utility (macOS): Open the Disk Utility on macOS to see if the WD Elements HDD is recognized. Most WD external hard drives work with both Windows and macOS systems, but it’s worth double-checking.
Verify drive compatibility: Ensure that the WD Elements HDD is compatible with your operating system. Here are a few steps you can try to troubleshoot the problem:
If you’re encountering issues with your WD Elements HDD and are unable to drag and drop files onto it, it’s possible that the drive needs to be properly formatted or there may be an underlying issue with the drive itself.
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